|Component Name||Warranty Period||Service Mode|
|Light Head||24 months||deliver to factory/authorized partner|
|Battery||6 months||deliver to factory/authorized partner|
|Charger||6 months||deliver to factory/authorized partner|
|charging cable/O ring/strap/mount..||7 days||deliver to factory/authorized partner|
3. Warranty Restrictive Clauses
Bellowing Clauses apply for both Magicshine lights and accessories, and Magicshine will cancel customer warranty right if any bellowing situation occurs:
a. Customer who detach the product by themselves without approval of Magicshine.
b. Damages from road hazards, improper installation or operation, or willful abuse.
c. Overdue warranty period, including extra 6 months’ warranty bonus. If would like product get repaired, then will charge the related cost.
d. No warranty card or purchase record.
4. Beyond Warranty Service Situation:
a. No warranty card or order number is not completed.
b. Damages caused by not using Magicshine accessories (e.g.: battery/charger…etc).
c. Damages caused by accident or any improper maintenance.
d. Damages caused by improper manual test or adjustments.
e. Cable breakage not caused by material or quality.
f. The product cell or any outer part damaged during riding.
g. Using any improper connection accessories.
h. Any inner or outer packing.
5. Product Return Authorization & Procedures
The product return authorization is used for your product return, repair or warranty. It contains the product serial number (indicates the date of warranty began) which on your light package, name, address, phone number, the light model, and the description on problems of your product.
You should first check with your original seller about the product problems, in order to get preliminary analysis from them. Then get confirmation if need to return back to seller, please do not send back to Magicshine directly without confirmation.
Please offer the order number to seller.
If product is under warranty, please follow seller’s instruction to proceed return step.
If product is overdue warranty, please discuss with seller about repair/shipping cost and other details, then follow their instruction to return it back.
Warranty does not cover consequential damage, or damage or inconvenience caused by non-operation of the product. Magicshine’s liability is limited to either free repair or free replacement of warranted merchandise at Magicshine’s discretion. No credits or refunds will be issued.
Customers should immediately check the product for proper operation after receipt; otherwise the goods are considered as accepted.
Warranty is only valid to the original owner. Proof of purchase is required when obtaining warranty service. Systems returned without a sales receipt will have the warranty beginning on the date of manufacture.
At its sole discretion, Magicshine agrees to repair or replace products deemed by Magicshine lights to be defective. Magicshine reserve the right to replace a product with a like replacement that fulfils the same purpose. This replacement product may have graphics or finishing different from the original.
This limited warranty is in lieu of of any other express or implied warranties, including implied warranties of fitness for a particular purpose, merchantability, or other similar standard. To the extent allowed by law, Magicshine is not responsible for any incidental, consequential, or special damages associated with a warranty claim.